Patrice M Lock

Work Experience

 May 2012 to December 2018

Title: Administrative Coordinator

UC San Diego, Office of Vice Chancellor for Research, La Jolla, California

Achievement Highlights:

  • Responsible for triage of all incoming communications to the Vice Chancellor for Research (VCR) and determining appropriate action; including: respond on behalf of VCR, distribute to proper VCR-direct report, refer to correct department, and/or bring forward to VCR.

  • Accurately assessed skill sets of the members of Office of Research Affairs (ORA) Administrative Unit, determined limitations, streamlined operations to ensure smooth functioning of office and improve morale.

  • Full responsibility for administration of complex Organized Research Unit (ORU) five-year review process, requiring coordination of ORU Director(s), ORU Administrators, faculty review committees, ORA administrative leadership, and Academic Senate administration and leadership. Completed three to six reviews on schedule annually.

  • Cultivating relationships with individuals in central offices and divisions across campus to ensure efficient operation.

December 2002 to May 2012

Last Title: Executive Assistant to the Assistant Vice Chancellor, Health Sciences Affairs

UC San Diego, Office of Vice Chancellor for Health Sciences, La Jolla, California

Achievement Highlights:

  • Responsible for recognizing opportunities, issues, and problems and either advising the Assistant Vice Chancellor, Health Sciences Affairs (AVC/HSA) regarding options for resolution, or independently negotiating and implementing resolutions without the direct involvement of the AVC/HSA.

  • Provided executive level management of external issues, including coordination and monitoring of assignments to be accomplished in conjunction with other key administers, Vice Chancellors, Deans, Provosts, etc. Identified, anticipated, and independently resolved problems whenever possible to meet deadlines and ensure information was appropriately disseminated.

  • Independently composed letters and other documents for a variety of senior leaders and faculty organizations.

  • Ensured executive was briefed for meetings with a wide range of individuals and groups.

  • Independently provided executive support to high-level committees within Health Sciences, including Health Sciences Faculty Council (HSFC), HSFC Nominating Committee, ad hoc committees, etc. as assigned. Support included meeting and agenda coordination, independently prepare draft and finale documentation, analysis of data received from various sources, ensuring timely maintenance of website, and documenting meetings. This position was responsible for maintaining accurate bylaws, ensuring subcommittee reports were submitted annually, and advising Committee chairs on appropriate course of action. This support provided the only continuous, long-term part of these committees and was responsible for providing appropriate and diplomatically phrased direction to new Chairs and members annually, while maintaining flexibility to permit each change in leadership to achieve their goals.

  • Coordinated, wrote, and/or edited materials for two ARRA grants, as well as the original proposal for the Khalifa University College of Medicine and Health Sciences in the United Arab Emirates.

  • Requested and received responsibility as Health Sciences central liaison with Campus office of Policy and Records Administration regarding management of delegations of authority and maintenance of accurate organization charts.

  • Responsible for supervision and/or work direction, motivation, and evaluation of VC Health Sciences Administrative Staff Unit, ranging from two to five people during this period.

June 1990 to November 2002

Titles held: Executive Assistant; Office Manager

Dynasplint Systems, Incorporated, La Jolla, California

Achievement Highlights:

  • Managed busy medical sales customer service/data entry department. Responsible for accuracy of all billing information to permit prompt collections. Absorbed over 100% increase in volume of patient contracts processed per month during this period, with 50% increase in personnel.

  • Responsible for accurate sales figures monthly and quarterly, resolving any outstanding questions within 24 hours of month end. Researched and prepared sales figures.

  • Developed and wrote Medical Sales Training materials. Responsible for upgrades, production, and distribution of all materials.

  • Full responsibility for all hotel, travel, and seminar planning for Medical Sales Training sessions held four to six times per year, with attendance between 12 and 20 trainees.

January 1989 to May 1990

Titles held: Executive Assistant; General Manager

Construction Monitoring Systems, San Diego, California (no longer in business)

Achievement Highlight:

  • General Manager of small firm that experienced major fire. Located temporary space within eight hours and had business operational within one week. Permanently relocated business within one month without loss of revenue.

September 1984 to May 1988

Titles held: Executive Secretary; Project Manager/Technical Sales

Power Conversion Systems, Huntington Beach, California

Achievement Highlight:

  • Wrote power protection quotations and technical proposals for complex installations; responsible for project administration from initial sale though project acceptance and collections.

October 1977 to April 1984

Titles held: Secretary to the Treasurer; Manager Order Administration; European Assignment; Manager Customer Relations 

Alpha Microsystems, Irvine, California

Achievement Highlights:

  • Created and managed manufacturer’s first order administration department; department grew from three to nine staff and dollar volume increased from $30K to $2.4M per month during this period.

  • Lived in Great Britain for six months as company’s only resident personnel. Responsible for transition from sole distributorship to company-owned subsidiary; transition required diplomatic skills as often as administrative; subsidiary contributed $2.6M in gross sales during transition.  

General Achievement Highlights

  • Personnel responsibility in most positions; from hiring through evaluation, including terminations.

  • Primary communications link between all levels of corporate and divisional offices whenever applicable.

  • Earned responsibility for executive decisions and approvals during absence of company owners in each small business.